Continuous threat detection, alert triage, and structured incident response — delivered by experienced security analysts, backed by managed SIEM/SOAR, and underpinned by ISO/IEC 27001:2022 certification and NACSA licensing in Malaysia.
Security teams without a dedicated SOC receive thousands of raw alerts daily. Without analyst triage and correlation, critical signals — including active intrusions — are buried in noise. Threat actors exploit this gap deliberately.
True 24/7 security monitoring requires shift coverage, platform expertise, and sustained hiring. Most enterprises cannot maintain this in-house at a quality level that matches today's threat environment.
The longer a threat actor remains undetected, the wider the blast radius. Delayed detection leads to deeper data exfiltration, broader lateral movement, and significantly more complex recovery operations.
Environment discovery, log source identification, SIEM integration or migration, and monitoring baseline configuration. Escalation paths and SLAs agreed before go-live.
Analysts ingest and correlate events 24/7. Every alert is triaged against your environment context — not a generic ruleset. Critical events trigger immediate escalation.
On confirmed incident, the SOC team works with your IT and security contacts to contain, preserve evidence, and coordinate remediation — including regulatory notification support.
Monthly reports cover alert volumes, incident summaries, and MTTD/MTTR metrics. Quarterly reviews assess evolving threat relevance and service scope adjustments.
Caveo's information security management processes are certified to the current ISO 27001:2022 standard — an audited, independently verified certification that your SOC provider manages its own security operations with discipline.
Caveo Infosystems Sdn. Bhd. holds a Managed Security Operations Centre Monitoring Service Licence from Malaysia's National Cyber Security Agency — a regulatory requirement for delivering SOC services to Malaysian government and regulated-sector organisations.
Founded in 2012, Caveo has delivered security operations across enterprise IT, BFSI, manufacturing, government, and critical infrastructure. Our SOC analysts have experience with the threats and environments your sector faces.
We work with the SIEM and security tooling already deployed in your environment. We do not require platform replacement as a condition of engagement. Our approach is to work with what exists and improve it continuously.
| In-house security team | Generic MSSP | Caveo managed SOC | |
|---|---|---|---|
| 24/7 coverage | Costly — requires shift rotation | Varies by contract | Included, continuous |
| ISO 27001 delivery | Requires in-house certification | Not always | ISO/IEC 27001:2022 certified |
| SIEM tuning | Requires dedicated expertise | Basic ruleset only | Continuous, environment-native |
| Incident response | Ad hoc, depends on staffing | Variable SLAs | Defined SLAs, playbook-driven |
| NACSA compliance (Malaysia) | Not applicable | Rare | NACSA Licensed |
| Threat hunting | Typically absent | Extra cost | Scheduled, included |
| Executive reporting | Manual effort | Basic metrics | Monthly, board-ready |
Organisations that need enterprise-grade security coverage without the in-house cost. Caveo's managed SOC scales to your environment size and risk profile.
Compliance-critical environments requiring audit-ready event logging, RBI and BNM RMiT coverage, and structured incident response with regulatory notification support.
Regulated entities requiring NACSA-licensed delivery in Malaysia, CERT-In alignment in India, and SOC coverage across multi-agency or multi-site environments.
Hybrid IT/OT environments where converged monitoring across enterprise networks and operational systems is essential to preventing production disruption.
High-value targets with strict data handling requirements. Caveo's SOC delivers continuous monitoring with sector-specific threat intelligence for patient data environments.
We review your current monitoring posture and identify your most exposed risk areas — at no cost and with no obligation.
Request assessmentOur team will review your current security monitoring posture, identify coverage and visibility gaps, and provide a structured assessment of your most exposed risk areas — at no cost and with no obligation.
A managed SOC (Security Operations Centre) service provides outsourced 24/7 security monitoring, alert triage, threat detection, and incident response for an organisation's IT environment. Organisations use managed SOC services when they need continuous security coverage without the cost and complexity of building and staffing an internal operations centre.
Caveo's managed SOC includes 24/7 SIEM/SOAR monitoring, alert triage and escalation, behavioural analytics, scheduled threat hunting, IOC tracking, incident response coordination, and monthly executive reporting. The service scope is agreed during onboarding and scoped to your specific environment.
Typical SOC onboarding takes 24 weeks, covering environment discovery, SIEM integration or migration, log source configuration, alert baseline establishment, and SLA agreement. The exact timeline depends on environment complexity and the number of log sources to be integrated.
Yes. Caveo Infosystems Sdn. Bhd. holds a Managed Security Operations Centre Monitoring Service Licence from Malaysia's National Cyber Security Agency (NACSA), authorising regulated SOC delivery for Malaysian enterprise and government organisations. The Malaysia entity is based at Level 20, Menara 1 Sentrum, Kuala Lumpur.
Caveo works with multiple enterprise SIEM platforms and does not require platform replacement as a condition of engagement. During onboarding, we assess your existing tooling and recommend an integration or migration path based on your environment requirements.
Caveo delivers managed SOC services across enterprise IT, BFSI, healthcare, government and PSU, manufacturing and industrial, oil and gas, telecom, and critical infrastructure. Our SOC analysts have sector-specific experience with the threat patterns these verticals face.