Government systems and public sector undertakings operate at the intersection of national security, citizen data, and critical infrastructure — making them the most strategically significant targets for nation-state actors, hacktivists, and organised criminal groups. A security programme for this sector must meet CERT-In mandate compliance, support NCIIPC critical infrastructure protection obligations, and survive procurement scrutiny with verifiable certifications, documented methodologies, and auditable evidence chains.
The threat actors targeting government systems are not the same as those targeting commercial enterprises. Nation-state APTs conduct patient, multi-stage intrusions optimised for persistence and intelligence collection — not the fast-moving ransomware operations that dominate commercial sector incidents. Standard commercial SOC detection rules, designed for ransomware and financial fraud, frequently miss APT activity in government environments.
Advanced persistent threat groups targeting Indian and Malaysian government entities use sophisticated tactics — spear-phishing against senior officials, supply chain compromise of government IT vendors, living-off-the-land techniques using legitimate system tools, and long-dwell intrusions that remain undetected for months. Commercial SOC monitoring tuned for malware signatures and ransomware encryption patterns is not designed to detect this activity. Government SOC requires threat intelligence specific to public sector adversaries, behavioural analytics calibrated to government environment baselines, and analysts trained on APT TTPs.
Government and PSU procurement processes require security service providers to meet certification requirements, provide documented methodologies, evidence compliance with CERT-In mandates, and pass vendor security assessments before award. An ISO 27001-uncertified vendor, a VAPT firm without documented methodology, or a SOC that cannot demonstrate CERT-In incident reporting capability will not survive vendor qualification. Procurement teams need a provider who can produce the documentation, certifications, and compliance evidence required — not a capable but uncertified commercial operator.
Government and PSU environments typically contain a mix of modern cloud-connected systems and decade-old legacy infrastructure that cannot be easily replaced. Applying modern security controls to legacy government systems requires a different approach — network segmentation, compensating controls, and monitoring designs that work around systems that cannot be patched, cannot run agents, and whose operational continuity cannot be disrupted. Security architects without public sector infrastructure experience frequently design controls that are technically correct but operationally incompatible with the environment they are protecting.
24/7 SOC monitoring with threat intelligence specific to government-sector adversaries — covering APT TTPs relevant to Indian and Malaysian government targets, behavioural analytics calibrated to government environment baselines, and detection rules tuned for the living-off-the-land techniques preferred by nation-state actors. Alert investigation and escalation designed for the government security response context, not commercial incident timelines.
CERT-In compliance is operational — not a separate reporting exercise. Our SOC service includes CERT-In incident classification, notification draft preparation, and 6-hour reporting workflow as standard components for Indian government and PSU clients. We maintain the documentation required for CERT-In compliance audits and support any regulatory interaction relating to incidents we monitor and respond to.
Penetration testing with documented methodology, clear scope definition, full finding disclosure, risk-rated remediation guidance, and retesting. Reports formatted for government procurement review and CERT-In audit requirements. Our ISO 27001:2022 certification and NACSA licensing (Malaysia) provide the vendor assurance required by government procurement processes in each jurisdiction.
Security design for government and PSU critical infrastructure — power utilities, water treatment, transportation, and communications — covering both the IT systems managing infrastructure and the OT/SCADA systems controlling physical processes. NCIIPC framework alignment and sector-specific compliance requirements addressed. Non-disruptive assessment methodology designed to preserve operational continuity of essential services.
Governance, risk, and compliance programme built for the public sector context — mapping obligations under CERT-In mandate, NCIIPC framework, IT Act, DPDP Act, and applicable sector-specific regulations to specific technical and administrative controls. Security governance documentation written for ministerial and board-level reporting requirements — clear, evidence-backed, and auditor-ready.
Fractional CISO providing strategic security direction for government organisations and PSUs — including vendor security governance, security architecture review for new system deployments, regulatory engagement support, and security input to procurement processes. Delivers the senior security expertise required for government IT leadership without the in-house overhead.
24/7 threat monitoring with government-sector threat intelligence, APT detection rules, and CERT-In 6-hour incident reporting capability — designed for public sector threat environments, not adapted from commercial SOC deployments.
View serviceProcurement-grade penetration testing with documented methodology, full disclosure reports, and ISO 27001:2022 vendor certification. NACSA-licensed VAPT in Malaysia for government regulatory requirements.
View serviceCompliance programme mapped to CERT-In mandate, NCIIPC framework, IT Act, DPDP Act — with security governance documentation structured for ministry and board reporting requirements.
View serviceSecurity for government-operated critical infrastructure — power, water, transport, and communications. NCIIPC framework alignment, non-disruptive assessment methodology, and IEC 62443-referenced security design.
View serviceEnd-to-end managed security for government and PSU environments — SOC, VAPT, GRC, and infrastructure security under a single engagement with procurement-compatible SLAs and compliance reporting.
View serviceAdvanced detection and response across endpoints, network, email, and cloud — with extended coverage specifically relevant to APT-style intrusions that operate slowly across multiple systems over extended periods.
View serviceCERT-In's 2022 cybersecurity directions mandate 6-hour incident reporting, IT asset and log maintenance requirements, and VAPT obligations for government bodies, PSUs, and critical infrastructure operators.
National Critical Information Infrastructure Protection Centre framework — applies to designated critical information infrastructure sectors including power, banking, telecom, transport, and e-governance systems.
NACSA cybersecurity governance and MGSSC (Malaysian Government Security Standardisation Committee) requirements for government-connected systems and agencies. Caveo holds NACSA-licensed SOC and VAPT credentials.
Information Technology Act 2000 and Digital Personal Data Protection Act 2023 — legal obligations for government and PSU systems handling personal data of Indian citizens, with specific security and breach notification requirements.
Government and PSU vendor qualification processes require security service providers to operate under a certified ISMS. Our ISO 27001:2022 certification demonstrates that the security controls governing our service delivery operations meet the international standard required by most government procurement frameworks. This is not a claim — it is a verifiable certification from an accredited certification body.
Our SOC team maintains threat intelligence relevant to the adversary groups targeting Indian and Malaysian government entities — covering APT group TTPs, government-targeting campaigns, and public sector-specific malware families and attack infrastructure. This context shapes detection rules, investigation priorities, and escalation decisions in ways that generic commercial threat intelligence does not support.
Malaysian government agencies and organisations operating under NACSA oversight require security service providers to hold relevant NACSA licences. Caveo's NACSA Managed Security Operations Centre Monitoring Service Licence and Penetration Testing Service Licence cover the core services government agencies require — without requiring additional licence qualification steps during procurement.
Many government and PSU security requirements extend to operational technology infrastructure — power generation, water treatment, transportation systems. Our OT security capability means we can address the full scope of government and PSU security requirements — IT, cloud, and OT — without requiring a separate specialist for critical infrastructure components, simplifying procurement and ongoing governance.
Caveo holds ISO 27001:2022 certification covering our service delivery operations, which is the primary certification requirement most government procurement frameworks specify for security service providers. In Malaysia, we hold NACSA licences for managed SOC monitoring and penetration testing. We can provide certification documentation, company registration details, and compliance evidence in the format required by procurement processes. Specific empanelment requirements vary by ministry and procurement framework — we recommend requesting a vendor qualification discussion to review the specific documentation your procurement process requires.
CERT-In incident reporting is built into our SOC service as a standard workflow component for Indian government and PSU clients, not an add-on. When our SOC team confirms an incident meeting CERT-In notification criteria, our workflow immediately: classifies the incident against CERT-In's taxonomy, prepares a draft notification using CERT-In's required format including all mandatory fields, and alerts the client's designated CERT-In reporting contact to review and submit within the 6-hour window. We maintain log archives in the formats required by CERT-In's 2022 directions and support any follow-up regulatory interaction.
Yes, though APT detection is fundamentally different from malware and ransomware detection and requires a different SOC approach. APT groups operating in government environments typically use legitimate tools and credentials, move slowly, and avoid signature-detectable malware. Detecting them requires behavioural analytics calibrated to the specific environment's normal activity, threat intelligence covering the TTPs of the specific adversary groups targeting your sector, and analysts with the patience and experience to investigate low-and-slow anomalies that automated detection tools flag at low priority. We address this by combining government-sector threat intelligence with environment-specific baselining during onboarding and ongoing hunting activity for APT indicators.
Yes. Legacy infrastructure is a reality in government environments, and a security programme must work with it rather than requiring its replacement. For unpatched and unpatchable systems, the appropriate security design uses: network segmentation to isolate legacy systems from broader network access, compensating controls that reduce attack surface without requiring system modification, monitoring at the network layer for traffic patterns indicating compromise, and enhanced detection for exploitation of known vulnerabilities in the legacy systems. This approach reduces risk to an acceptable level without requiring hardware or software replacement that is not operationally or budgetarily feasible.
Yes. Our VAPT service covers web applications including e-government portals, citizen service portals, and public-facing APIs — along with internal network infrastructure, VPN and remote access, and data centre environments. For government applications, we follow an agreed scope and rules of engagement that ensure testing does not disrupt live citizen services. Reports are formatted with the documentation required for government IT audit review, including full finding details, evidence screenshots, risk ratings, remediation guidance, and a retest report confirming remediation before sign-off.
Contact our government security team to discuss your organisation's requirements, review our certifications, and understand how we structure engagements for public sector procurement frameworks.