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MDR / XDR

Managed detection and response for continuous threat visibility and containment

Adversaries move fast. Our MDR service combines XDR-powered cross-layer telemetry with 24/7 analyst oversight — detecting, triaging, and containing threats before they escalate into incidents.

<4 min
MTTD target
<15 min
MTTR target
24/7
SOC coverage
14+
Years in security
THREAT DETECTION CONSOLE LIVE TIME SEVERITY EVENT SOURCE STATUS 14:23:01 CRITICAL Lateral movement — DC01 to WS-04 EDR CONTAINED 14:22:47 HIGH Suspicious PowerShell execution EDR ANALYSING 14:21:33 HIGH C2 beacon detected — outbound NDR BLOCKED 14:20:18 MEDIUM Off-hours login — privileged account IAM REVIEWING 14:19:55 LOW Port scan detected — external NDR LOGGED MTTD 3m 42s target <4m MTTR 11m 08s target <15m THREATS BLOCKED 1,247 this month COVERAGE 100% 24/7 active MITRE ATT&CK aligned — Real-time correlation — EDR — NDR — Cloud — IAM
ISO 27001:2022 certified
ISO 9001:2015 certified
MITRE ATT&CK aligned
24/7 SOC-backed MDR
India & Malaysia operations
Operating since 2012
Why MDR and XDR

The gap between alert and action is where breaches happen

Most organisations have security tools. What they lack is the continuous analyst coverage to act on what those tools surface.

Alert fatigue overwhelms internal teams

Enterprise environments generate thousands of alerts daily. Without continuous analyst triage, high-severity events are buried in noise — and attackers exploit the delay.

Dwell time creates compounding risk

The longer an adversary persists undetected, the greater the blast radius. Extended dwell time enables lateral movement, data exfiltration, and ransomware staging.

Fragmented tools miss cross-layer attacks

Modern attacks chain activity across endpoints, identity, network, and cloud. Point-solution visibility creates detection blind spots that only unified telemetry correlation can close.

What's included

MDR and XDR service capabilities

A fully managed service that combines cross-layer detection technology with round-the-clock analyst expertise.

24/7 threat monitoring

Continuous monitoring across endpoint, network, cloud, and identity telemetry from our always-on SOC, with no coverage gaps.

Proactive threat hunting

Analyst-led hunts for dormant adversaries and indicators of compromise not surfaced by automated detection — particularly relevant for APT and ransomware pre-staging.

Automated containment

Rule-based and analyst-initiated containment actions — endpoint isolation, connection blocking, account suspension — executed within the MTTR window.

Cross-layer telemetry correlation

EDR, NDR, SIEM, and cloud log ingestion normalised and correlated into a unified detection view — exposing multi-stage attack chains invisible to siloed tools.

Threat intelligence integration

Real-time IOC and TTP feeds mapped to MITRE ATT&CK, enriching every detection with tactical context and enabling proactive indicator-based blocking.

Incident investigation and reporting

Structured post-incident reports with root-cause analysis, attack timeline, affected assets, containment actions taken, and remediation recommendations.

MDR vs XDR explained

Two complementary capabilities — delivered together

MDR and XDR are often confused. They address different layers of the same problem, and work best when combined.

MDR

Managed Detection & Response

A service model — analysts, process, and tooling combined to deliver continuous monitoring and response on your behalf.

  • 24/7 analyst coverage from an external SOC
  • Alert triage, validation, and escalation
  • Incident response and containment actions
  • Threat hunting and proactive investigation
  • Structured reporting and board-level summaries

How Caveo delivers both: Our MDR service is built on XDR-layer telemetry correlation, so you receive the detection precision of cross-layer visibility and the response assurance of 24/7 analyst coverage — in a single managed engagement.

How it works

From telemetry to containment in minutes

A structured four-stage process that converts raw security data into confirmed threat containment.

01

Telemetry ingestion

Endpoint, network, cloud, and identity data ingested, normalised, and enriched with threat intelligence context.

02

Correlation and detection

Cross-layer XDR correlation matches activity patterns against MITRE ATT&CK TTPs and behavioural baselines.

03

Analyst triage

Caveo SOC analysts validate detections, eliminate false positives, classify severity, and initiate the response workflow.

04

Contain and remediate

Automated and analyst-driven containment actions executed within MTTR. Post-incident report delivered within 24 hours.

Business outcomes

What our MDR and XDR service delivers

MTTD under 4 minutesMean time to detect high and critical severity events from first telemetry signal.

MTTR under 15 minutesFrom confirmed detection to analyst-initiated containment action.

Reduced adversary dwell timeContinuous hunting and correlation cut the window between compromise and detection.

Full attack-surface coverageCross-layer visibility across endpoint, network, cloud, and identity with no gaps.

MITRE ATT&CK-aligned detectionEvery rule mapped to tactics and techniques for structured coverage reporting.

Audit-ready incident reportingStructured reports with root-cause, timeline, and remediation for board and compliance review.

Industries served

MDR and XDR for regulated and high-risk sectors

Deployed across sectors where the cost of a breach — regulatory, operational, or reputational — is highest.

Banking and BFSI
Healthcare
Manufacturing
Government and PSUs
Retail and e-commerce
IT and ITES
Critical infrastructure
Why Caveo

MDR and XDR built from 14 years of SOC operations

01

SOC-integrated MDR

Our MDR is delivered directly from our NACSA-licensed Security Operations Centre — not a standalone product bolted onto a reseller stack. Detection, triage, and response are a single integrated operation.

02

MITRE ATT&CK mapped detection

Every detection rule is mapped to ATT&CK tactics and techniques, giving you transparent coverage reporting — by stage, by technique, and by asset class — not just alert counts.

03

OEM-neutral telemetry integration

We integrate with your existing EDR, SIEM, NGFW, and cloud platforms. You are not required to rip and replace your security tooling to onboard our MDR service.

04

India and Malaysia dual-region coverage

Operating since 2012 with delivery teams in Chennai and Kuala Lumpur, we provide localised MDR coverage with alignment to Indian and Malaysian regulatory requirements.

Frequently asked questions

MDR and XDR — buyer questions answered

MDR (Managed Detection and Response) is a service — analysts, process, and tooling combined to deliver 24/7 monitoring and response on your behalf. XDR (Extended Detection and Response) is a technology approach that correlates telemetry across endpoints, network, cloud, and identity into a unified detection platform. Caveo delivers both: XDR-layer cross-telemetry correlation with MDR-layer analyst oversight and response.
No. Our MDR service is OEM-neutral and integrates with your existing EDR, SIEM, firewall, and cloud platforms. We ingest telemetry from your deployed tooling and layer our detection, hunting, and response capability on top — minimising disruption and protecting your existing investment.
Our target mean time to detect (MTTD) for high and critical severity events is under 4 minutes. Our target mean time to respond (MTTR) — from detection to analyst-initiated containment action — is under 15 minutes. These targets are delivered from our 24/7 SOC and reflected in monthly performance reporting.
We support integration with leading SIEM platforms including Microsoft Sentinel, Splunk, IBM QRadar, and others. Our team handles onboarding, log source normalisation, and correlation rule tuning during the initial deployment phase, typically completed within the first two to three weeks of engagement.
Yes — MDR is particularly well-suited to mid-market organisations that need enterprise-grade threat detection and response without the cost and complexity of building an internal SOC. We provide the analyst team, tooling, and process as a fully managed service, with engagement models sized to your environment and budget.
Our SOC analyst validates the alert, classifies severity, and initiates containment — isolating the affected endpoint or blocking the malicious activity — within the MTTR window. You receive an immediate notification with the threat summary and actions taken, followed by a structured incident report with root-cause analysis and remediation guidance within 24 hours.

Ready to close the detection gap?

Talk to our MDR team about your environment, coverage requirements, and MTTD targets. We'll outline an engagement model sized to your needs.