Common questions about how we work, the services we deliver, our certifications and licensing, and what engaging Caveo across India and Malaysia looks like. If your question is not covered here, our team is one message away.
We are a cybersecurity and digital transformation partner operating across India and Malaysia. We deliver managed security services, security operations and monitoring, vulnerability assessment and penetration testing, OT security, governance and compliance advisory, and managed IT and infrastructure — from initial assessment through to fully managed operations.
We operate two entities. Caveo Infosystems India Pvt Ltd is based in Chennai, Tamil Nadu. Caveo Infosystems Sdn. Bhd. is based in Kuala Lumpur, Malaysia. We serve clients across India, Malaysia, and wider international markets. Full address and contact details are on our contact page.
Caveo was founded in 2012. Over that time we have built delivery experience across manufacturing, BFSI, healthcare, government, energy, and technology sectors in both India and Malaysia.
Our focus is the convergence of IT and OT security — protecting both corporate environments and industrial and operational technology. We deliver end-to-end, from infrastructure through to a managed security operations centre, rather than reselling point products. Our Malaysia entity is NACSA-licensed, and we maintain ISO/IEC 27001:2022 and ISO 9001:2015 certifications.
A managed SOC is the 24/7 monitoring, detection, and response capability — the analysts, tooling, and processes that watch your environment. An MSSP engagement is broader: it can wrap the SOC together with vulnerability management, compliance support, security device management, and reporting into a single managed security programme. Many clients start with one service and expand.
Vulnerability assessment and penetration testing identifies and validates security weaknesses across your applications, infrastructure, and network. Scope, depth, and testing approach are agreed before work begins, and findings are delivered with severity ratings and prioritised remediation guidance. Learn more on our VAPT page.
Yes. OT security is a core practice for us. We secure operational technology environments — SCADA, PLC, and DCS systems — using approaches designed for availability-first industrial networks, where standard IT controls are often ineffective or unsafe. This is particularly relevant for manufacturing and critical infrastructure.
A virtual CISO provides strategic security leadership without the cost of a full-time executive hire. It suits organisations that need security governance, programme direction, board-level reporting, and compliance oversight but are not ready for a permanent CISO. Details are on our vCISO page.
We are multi-vendor by design and select tooling to fit each client's environment rather than forcing a single stack. Our engineers maintain OEM and industry certifications across the platforms we deploy. See our OEM partnerships page for more.
Most engagements begin with a consultation and, where relevant, a security assessment that establishes your current posture and a prioritised roadmap. From there we scope the right services. You can request a consultation or reach us by phone or WhatsApp.
Yes. Our India and Malaysia delivery teams support clients in wider international markets, including the GCC and Africa. Engagement models are tailored to the client's location, regulatory context, and operating hours.
Yes. Our managed SOC and NOC services operate around the clock. Monitoring, detection, and escalation run continuously, with response handled according to the service levels agreed in your engagement.
Managed services are typically delivered on a subscription or retainer basis; assessment and testing engagements are usually scoped as fixed projects. The right model depends on your environment and objectives, which we confirm during scoping. Speak with our team for a tailored proposal.
We hold ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management. Our Malaysia entity is additionally NACSA-licensed for managed SOC monitoring and penetration testing.
Caveo Infosystems Sdn. Bhd. is NACSA-licensed in Malaysia, holding the Managed Security Operations Centre Monitoring Service Licence and the Penetration Testing Service Licence. This is relevant for organisations with Malaysian regulatory or procurement requirements. More detail is on our Malaysia page.
Yes. Our GRC consulting practice supports governance, risk, and compliance programmes, and our SOC and VAPT services produce the evidence and reporting often required for audits and regulatory frameworks across BFSI, government, and other regulated sectors.
Confidentiality and data handling are governed by our engagement agreements and our ISO/IEC 27001:2022-aligned information security management system. We publish client and case-study references only where written consent has been confirmed. For specifics relevant to your environment, raise them during scoping.
If your question is not answered here, our team will give you a direct, specific response — no sales runaround.